For CIG Staff

• Hardware

For information on hardware and warranty please go to CIG Hardware Status

• Software

Software support is described in the S/W Maintenance section. In addition, the users account, mail

For SVN User

• Instructions to obtain a developer account can be found at Getting a Developer Account.
• Some users may have problem accessing cig svn repository due to their local configuration file. Ask them to check ~$home/.ssh/config.

Denyhosts

Denyhosts is running on servers and desktops. It helps to thwart SSH server attacks. Occasionally, a valid IP gets blocked (such as user's home ip). To remove the valid IP from the blocked list, you need to do the following:

1. stop denyhosts: /etc/init.d/denyhosts stop
2. remove the valid IP from files: /etc/hosts.deny /var/log/auth.log /var/log/denyhosts /var/lib/denyhosts all hosts-xxxx files
3. start denyhosts: /etc/init.d/denyhosts start